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Students are asked to answer a series of questions to assess their management know-how. 16)ĪCTION LEARNING EXERCISE Each chapter contains a self assessment exercise.
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15) How to Avoid a Public Relations Nightmare in a Crisis (Ch. 13) Putting the Empowerment Puzzle Together (Ch. 12) How to Use Cooperative Conflict to Avoid Groupthink (Ch. 10) How to Give and Receive Feedback (Ch. How to Handle the Job Interview Successfully (Ch. If You Want to Be Delegated Important Duties, Then Demonstrate a Lot of Initiative (Ch.How to Construct a Fishbone Diagram (Ch.Ten Common Errors to Avoid When Writing a Plan for a New Business (Ch.Pat McGovern’s Tips for Business Travelers (Ch.How Business Leaders Can Help Women Break Through the Glass Ceiling (Ch.Recommended Periodicals for Staying Current in the Field of Management (Ch.Career Tips for Today’s and Tomorrow’s Managers (Ch.This end-of-chapter feature offers students a variety of practical tips and instructions.
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MANAGER’S TOOLKIT EXERCISE A manager has many different skills in his or her toolbox. 13) Grant Makers: $50 Isn’t Much-Unless It Comes from a Coworker (Ch. 12) Cross-Functional Teamwork Fosters Creativity at Microsoft (Ch. 7) Pat McGovern Motivates Through Respect (Ch.
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VALUING DIVERSITY WINDOW ON THE WORLD Focusing on this crucial AACSB-mandated topic, these boxed inserts recognize that the world is shrinking rapidly and that students must understand the global nature of the business environment.
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13) “No Holds Barred:” An Interview with American Express CEO Ken Chenault (Ch. 12) My Boss Wants to Be My Online Friend (Ch. 9) Bruce Moeller’s Mostly Digital Communication Style (Ch. Is Driven by Founder’s Passion and Obsession (Ch. Chapter 5 addresses this topic in detail. 7)Īddressing another AACSB-mandated topic, these boxes focus on the importance of ethical decision making. 6) The Cheese Queen’s Bid for a Bigger Slice (Ch. A Global Small-Business Manager Works at the Beach in the Dominican Republic (Ch.Craigie Zildjian Carries on a 14-Generation Tradition (Ch.It Was the School of Hard Knocks for the CEO of Switzerland’s Novartis (Ch.THE CHANGING WORKPLACE These chapter-opening cases focus on current real-world managers and organizations to draw students into many of the issues covered in the chapter. Interactive annotations include contemporary anecdotes, quotations, self-assessment tools, and thought-provoking questions that give students opportunities to practice and sharpen their conceptual skills, self-management and teamwork skills, and administrative skills. Benchmarking Helped Germany’s Porsche Pull into the Fast Lane (Ch.Globe-Trotting Employees Face Accelerating Change (Ch.